Summer 2014 Work Experience
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In the summer of 2014, I interned at Onward Beach Resort and Outrigger Guam Resort. I interned for 180 hours at Onward and 90 hours at Outrigger. My work experience was so stupendous and I got attached to most of the employees.
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Onward Beach Resort |
Onward Beach Resort was the first hotel that I interned at for 180 hours. I interned in the sports and recreation department known as the Marine Club and the Onward Waterpark. I was a bit shy when I was first introduced to the employees but after a few minutes of getting acquainted, I started to view them as family. I have gained and improved on many new skills such as my social and communication skills. During my internship, I have encountered different types of guests. I was assigned to different areas in the water park such as the slides, the wave pool or indoor pool, the information counter and the office. When I was assigned in the slide areas, my duty was to shadow the life guards. At the information counter, i check the in-house guests into the water park, collect coupons, and rent out locker keys and towels. I was also taught how to use the P.O.S system.
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Outrigger Guam Resort |
The department that I interned at in Outrigger Guam Resort was Housekeeping. I chose housekeeping because I was told it was one of the most challenging departments. Some days, I will be assigned to clean the rooms and other days I will be assigned to the dispatch room. I prefer cleaning the rooms than being behind a desk for hours answering phone calls and inputting room discrepancies into the computer.
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